Software Negotiations

Software Negotiations: Do You Know How to Say NO?

This is a pretty fundamental concept in any software negotiation, so this is something you have to master. One of the big guns (William Ury) from the Program on Negotiations at Harvard (which is in my opinion the best negotiation program out there), wrote a book on how to say ‘No.’ If you

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FBI Hostage Negotiator And Software Customer Negotiations.

What a FBI Hostage Negotiator Can Teach You About Software Customer Negotiations. I read a really interesting negotiations book, and thought about a few takeaways for every software or SAAS company in their customer negotiations (maybe even as a software negotiations best practice). Background: The book by Gary Noesner came

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Forrester’s Software Licensee Bill of Rights.

A Software Lawyer’s Take on Forrester’s Software Licensee Bill of Rights. As a software lawyer that represents software and SAAS companies, I thought my perspective on the Forrester Software Licensee Bill of Rights may be useful to you (this is something that may come up during your customer software negotiations). In case

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Software Negotiations or SaaS Negotiations

Why EDUCATION is So Important to Software Negotiations or SaaS Negotiations Think about it. One of the most important things to remember — maybe the most important thing — is that it is really important to educate your customer, partner, etc. about your Software or SAAS model when negotiating the software

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Software Negotiations by Showing Respect!

You Lose Nothing in Software Negotiations by Showing Respect! Here is something that costs nothing but can really help when selling software or other IT products or services, or otherwise in software negotiations. As a software attorney, I can tell you this can make a difference. Think about it: when

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2 Software Negotiation Books to Read

One of the most important skills of any top SaaS attorney, is their ability to negotiate and deal with difficult situations. I have read so many negotiations books, that now they all seem to sound alike. However, I go back to two books that out of every book I have read,

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