This is a pretty fundamental concept in any software negotiation, so this is something you have to master. One of the big guns (William Ury) from the Program on Negotiations at Harvard (which is in my opinion the best negotiation program out there), wrote a book on how to say ‘No.’ If you
What a FBI Hostage Negotiator Can Teach You About Software Customer Negotiations. I read a really interesting negotiations book, and thought about a few takeaways for every software or SAAS company in their customer negotiations (maybe even as a software negotiations best practice). Background: The book by Gary Noesner came
Why EDUCATION is So Important to Software Negotiations or SaaS Negotiations Think about it. One of the most important things to remember — maybe the most important thing — is that it is really important to educate your customer, partner, etc. about your Software or SAAS model when negotiating the software
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