Great Tips from a SaaS Lawyer
What Does Your Software EULA or Software as a Service Agreement Say About Your Company? Interesting question. When a software, software as a service or other IT company sends its written software EULA or software as a service agreement to the customer as part of closing a deal, it is really telegraphing a message about […]
As a SAAS lawyer, I sometimes run into the issue of “Do I need a Software as a Service Subscription Services Agreement (SAAS Agreement) or Software EULA?” In other words, what should I start with (software EULA template, or SAAS license agreement template). It is pretty easy, as it all depends on the primary item provided. […]
I am a big believer that you have to build trust with your customers before they will work with you. So why does this matter to a lawyer? Well, for a SAAS company to build trust with its SAAS agreement, it needs to look bigger and more sophisticated that it actually is to its customers. […]
The Altimeter Group recently published a report called the Customer Bill of Rights: Software-as-a-Service which caught my attention, as I am a SAAS attorney who works on SAAS agreements (some people call them SAAS license agreements). The report is titled ’39 Best Practices to Improve Client – Vendor Relationships.’ I am not sure that this […]